Automations

Automate the busywork

Every answer creates follow-up work — summaries, replies, routing, updates. Cognita turns those repetitive steps into AI workflows that run on your triggers, so your team focuses on the work that matters.

Build visually, add approval where it counts

Workflows are built with triggers and steps, no engineering backlog required. Add a human approval step wherever you want a person to review before anything is sent or changed.

From one-off tasks to always-on processes

Start small with a single automation — summarizing a Slack channel, tagging tickets — then chain steps together as your confidence grows. Automations scale with you instead of requiring a rebuild.